Fantastic customer service from Loo with a View
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PostPosted: 25 Sep 14 12:48
Post subject: Fantastic customer service from Loo with a View
Organisation name: Loo with a View
Issue type: Compliment

Over a year ago I purchased a very artistic toilet seat and cover - sea shells set in resin - from Loo with a View, but alas, last week the screws on the cover fell out when some resin chipped off the cover. Even though the seat/cover were out of warranty, this company was fantastic. Once I had sent them a photo of the seat, they contacted me on the same day with an apology and have replaced the entire seat/cover at no cost to me. This little Australian company is a dream to deal with and deserves high praise not only for a beautiful product, but also flawless customer service.
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