Eagle Boys Forest Lake

[Julies]

My dear old father inlaw ordered a pizza from Eagle Boys Forest Lake he paid for it then and there then went off to buy the paper being old (god bless him) he forgot to go back to get the pizza until the next day ... they told my father inlaw that they no longer had the pizza he ordered and he was not getting another one or a refund...come on now this man is in his 80's give the poor man a break and make him another pizza !! what is the world coming too repect the elderly and wake up to yourself owner/manager of Eagle Boys Forest Lakes you proved you have a very cold heart !!

[bc53]

I have to agree with you julies.
How hard it is for eagle boys to just make a damn pizza for god sake, I mean how much does it cost you? 30 cents???

[lynbt]

I bet they gave it to someone but yeah scummy of them, we wont use eagle boys

[Thing]

Losers - they cost only a few $$$ to make, so I'm sure EB made a good profit as they usually do...

I thought of my elderly father & his aging memory - Eagle Boys are on the NGE & DGT list (Do Go There)

[manfredh]

I bet they didn't give it to anyone. It'd be waiting around in their warmer for probably an hour or so for him to show, then who's going to want a pizza that's been sitting around for that long?

[alassinsane]

I feel sorry for older people when they start to lose their memory, but your complaint really isn't a valid one. It's not the pizza place's fault that he never came back for his pizza, so why should they make another one at their expense? Sorry, but I fail to see how they've done anything wrong.

[bc53]

alassinsane, I agree, they didn't do anything wrong, but it comes down to customer relations exercise. A little dough a bit of tomato paste and some stuff on top, a total of 2 minutes at a cost of 60 cents, you get a happy customer who goes and tell everyone how he was treated, and instead of a gripe the OP then write a compliment. I know what I would have done!

[tweettee]

To me this is a situation where the store could have quite easily replaced the pizza and bought themselves some priceless PR and good will in the process. Its not always a matter of whether the store is right or wrong, its whether or not they were willing to overlook an isolated incident and keep a customer happy.

[jm30]

Eagle Boys took a harsh stand, which is strange considering they have lunch pizza's for $5 and also two for tuesday specials.

Surely they could have done a half price pizza, at the very least.