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Is there any telco that understands service?

Is there ANY telco out there that you would GLADLY do business with? Based on so

anne1234

forever on hold

Have you tried typing in your old account number in the username box and then th

kadee

forever on hold

I have held an account with AAPT for a couple of years. My loyalty has not been

summ

Changing over from Telco to Another

Well Friday come and i rang Optus and they tell me there is a problem and it wil

Ceejay

SOUL-less Tele-Communications

Thankyou for your suggestions. I have approached the TIO and will keep this spac

big_bizness_sucks

SOUL-less Tele-Communications

Try writing a letter to them. That way you're not waiting on hold, and it's off

Danny_b

SOUL-less Tele-Communications

If they are not fixing the problem go to the TIO (The TIO would be the people wh

Jaime_

SOUL-less Tele-Communications

In December SOUL overcharged my account and then in January advised me not to pa

big_bizness_sucks

Changing over from Telco to Another

I decided to change my home phone and internet from telstra to a Optus phone and

Ceejay

5 months, constant line noise ADSL dropouts +++

I have also had the same indifference to my request for technical service.About

ausgronk

5 months, constant line noise ADSL dropouts +++

So why mention it?

Krystal

5 months, constant line noise ADSL dropouts +++

I have an amazing story about one of Phone companies telemarking caller. But th

Sandi

5 months, constant line noise ADSL dropouts +++

Obviously their subscription to the Alerts pays off. I too had an excellent O

Danny_b

5 months, constant line noise ADSL dropouts +++

Excellent news. Optus subscribes to the NGE eAlert service which sees all gri

NGE

5 months, constant line noise ADSL dropouts +++

GOOD NEWS! This is a follow-up to my original (complaint) post and I am very

Xennon

5 months, constant line noise ADSL dropouts +++

oh I forgot to mention, it works only because telstra have caved and actually pe

wyvernsrose

5 months, constant line noise ADSL dropouts +++

I know exactly where you are at for we are right there ourselves and it isnt Opt

wyvernsrose

5 months, constant line noise ADSL dropouts +++

That sounds most frustrating and I hope that you reach a resolution soon. Might

mjd26

5 months, constant line noise ADSL dropouts +++

I recently (April 07) relocatedto my current address and set about getting ADSL

Xennon

New 1% Surcharge

Well - I beg to differ on the BPAY from CC not being charged the extra 1%...

tdierikx

New 1% Surcharge

Optus are simply passing on the fee applied by the merchant bank when C/C are us

jeffy83

New 1% Surcharge

Similiar story with internet banking...encourage customers to take it up coz it'

Krystal

New 1% Surcharge

Reminds me of when the banks wanted us to use ATMs instead of branches - they go

julslovesjesus

New 1% Surcharge

I don't think I'll be switching companies at this point ... they all seem to be

pmg21

New 1% Surcharge

"BTW- isn't it illegal to charge more that what you are being charged?" no b

kiwi2768

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